01. When do deliveries go out?

Anywhere from 10am to 5pm PST depending on how busy the day is.

02. Special Flower requests?

We will absolutely take special flower orders, but keep in mind depending on how special the flower is we will need advance notice to place your order and there will be a minimum dollar amount for the order. For more details make sure to reach out to us by email or phone.

03. Not Happy with the Flowers?

We are committed to exceeding our customers’ expectations, but we understand that unforeseen issues may arise. If you are dissatisfied with your order or encounter any problems with the flowers, please don’t hesitate to reach out to us. We are here to address any concerns and find a solution together.

04. Non-Refundable Delivery Policy

If an arrangement is ordered and scheduled for delivery, it is the responsibility of the customer to ensure that the recipient is available to receive the delivery. In the event that the delivery cannot be completed due to the recipient being out of town or otherwise unavailable, or if the arrangement is delivered and it is later discovered that the recipient is out of town, the following terms apply:

• Non-Refundable:

  Due to the nature of our business, which includes the use of perishable materials and the scheduling of delivery services, no refunds will be issued for arrangements that cannot be delivered because the recipient is unavailable or for arrangements that have already been delivered.

• Redelivery Fee:

  If the customer requests a redelivery attempt after discovering the recipient was unavailable, an additional fee equal to 50% of the original arrangement cost will be charged to cover the cost of redelivery.